State Farm® Insurance Agent Jon Fernandez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Debbie Govani
November 15, 2024
"Charlie is always amazing! So patient, eager to help, simplifies explanations, and is genuinely concerned if questions are answered in an understandable manner. Charlie never hurries through calls as if trying to meet a quota. Charlie reminds me of the “kid next door” which equates to being down to earth and neighborly. He is wholly empathetic to my needs and concerns. I don’t talk to Charlie often but when I do, it is always such a pleasure because I feel a sense of accomplishment when I hang up. There are business calls we all dread to make but calling State Farm and speaking with Charlie is nothing short of a satisfying experience. Debbie NG"
J
November 15, 2024
"Great staff and very helpful"
Waqar Hussain
November 15, 2024
"I have a great experience with them. Specially charlie. He is my insurance agent, he is very super nice guy. When ever I need his help he picked my phone, even though. After hours. Also. On the weekend, too. Also, Jonn Fernandes. Is the owner of the agencie. He is also. Honest and helpful. I highly recommend his agency. Nice people , waqar Hussain"
Khenia Flores-Salgado
November 13, 2024
"Super friendly and helpful, Tiffany you’re the best!"
Guillermo Esquivel
November 12, 2024
"Muy buen servicio y buenas atención de fatima tiffany y karen"
Colleen Thiel
November 11, 2024
"Tiffany was very helpful and patient while processing my insurance requests."
Carme Vazquez
October 21, 2024
"Aquí tengo mi seguro de auto y pago muy buen precio"
Tuan T
September 23, 2024
"Tiffany Cherry was so helpful! She was able to answer all of my questions and helped us save money. Thank you again Tiffany!"
Robaidah Binti Amir Hamzah
September 16, 2024
"one of the best insurance policy i had received very good conversation and explanation thank you."
Enrique Salinas
September 13, 2024
"Muy amablemente gracias Ester"
Laura Cherry
August 26, 2024
"Tiffany Cherry is very helpful and knowledgeable. Is very good at breaking the information down clearly."
Adrian Villegas
August 23, 2024
"John Fernandez and Staff have always served me and my family with utmost respect and professional service."
Carlos Vargas
August 8, 2024
"Great services, I set up my auto and home insurance over the phone, but I felt that I was taking to someone in person."
Joe Diaz
July 24, 2024
"Tiffany Cherry was extremely polite and super helpful! Effortlessly has helped and made this this an excellent experience! Thank you again Tiffany!"
Shelley Young
June 12, 2024
"Getting the agents to call you back has been absolutely horrible. Emails, calls, they do not answer you back. Very disappointing from the first time signing up with them. Definitely looking for new agents. Ones that actually call their customers back."
Devon “Tia B” Baker
April 28, 2024
"Amazing insurance deals!"
Love OneAnother Always
April 24, 2024
"Tiffany Cherry at this location offers the best customer service and works very hard to get the answers to your questions in a fast manor. Tiffany's personality is what I fell in love with from the first meeting. She is warm polite patient because I did asked a lot of questions because I was interested in many products they offer, so i did appreciate her kindness towards me. Oh not to forget Tiffany Cherry did save me some money on my many policies we discussed and I will be recommending her to my neighbors and friends. She is worth the drive no matter where you are located."
Ken Conner
April 22, 2024
"Tiffany did a superb job helping me with my insurance needs! Everything was transferred seamlessly and quickly. I would highly recommend working with her!"
Colene Zibolski
April 16, 2024
"Tiffany, helped me with my car insurance set up. She, was polite, patient, kind. When, I call to pay my car insurance monthly. I always enjoy talking to Tiffany."
Zahrah D
December 22, 2023
"Good customer service bad technology they really need to get up to date with there systems everything is slow. I only came for price but may leave for the convenience"
Eli Lee
December 22, 2023
"I only have good things to say about this agent because I've been having them for a long time and sometimes I have a lot of questions and he is patient he gets things out to you he answers your questions he make sure you get the answers you need if you need car insurance if you need life insurance if you need house insurance I just recommend you give them a call I haven't seen any other agent as good or listens and is always there to help you if you need it a lot of agents mislead you to what you have but he actually sits down and talks with you I don't know I don't know if he has handicap parking but next time I'll try to ask him he does have a lot where you can park ample parking it's in a nice area if you thinking of trading agents give him a try you can even tell him I sent you I don't get a commission for sending you I just like when somebody is good that other people are able to see how good an agent can really be"
Nilsa Matias
September 15, 2023
"Gracias por todo y me gustó como me atendieron me esplicaron bien todo Las pregunta"
Jennifer Bottoni
March 7, 2022
"Very responsive to customer needs. Efficient and kind customer service."
Lidia Flores
December 2, 2021
"I left my previous insurance company because of low customer service and unprofessional agent. I was in a car accident and the other party had State Farm. I was treated with more care by the paying insurance company than my own. After everything settled, I decided to switch to State Farm. I was looking for a local Spanish speaking agent and found Jon Fernandez office. From the moment we stepped into his office to switch everything over, we felt welcomed and cared for. The office is clean and modern and the location is convenient. It’s been about 10 years now and every time I’ve called, his office staff has always been helpful! Miguel has also been a great help! When I have updates or need documents, I am assisted quickly and professionally. I love to recommend Jon Fernandez office whenever anyone asks!"
GLADYS BROWN
October 29, 2021
"Business was very Professional and Patients with their time while I was there."