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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nyomee

December 24, 2024

5  out of  5
rating by Nyomee
"Esther was very nice and helpful. She made my process easy and she got me the answers I needed quickly!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Margarita Castanon

December 19, 2024

5  out of  5
rating by Margarita Castanon
"Every time I call they are very friendly and helpful today esther made updating my renters insurance very quick and easy"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tmara Abidalrahim Bautista

December 17, 2024

5  out of  5
rating by Tmara Abidalrahim Bautista
"Charlie was very quick to assist and made the process simple/painless!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Liz Campa

December 11, 2024

5  out of  5
rating by Liz Campa
"I spoke with Tiffany. She is really nice and kind really helpful and I found the insurance with her for less that I was paying and my last insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Diane Cichy

December 3, 2024

5  out of  5
rating by Diane Cichy
"Tiffany informed me about the policy and cost and she was very helpful. It’s because of her great attitude I decided to cover my son with you, and she put me at ease, which helped tremendously!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Peter Dombrowski

November 29, 2024

5  out of  5
rating by Peter Dombrowski
"I’m thrilled to share my exceptional experience with Charlie at the John Fernandez State Farm Insurance Agency! Charlie went above and beyond with his kindness, expertise, and responsiveness. He even reached out to his resources to get additional information tailored to my needs, ensuring I had the best possible coverage. I couldn’t be happier with how he addressed my insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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mosbah shammout

November 27, 2024

5  out of  5
rating by mosbah shammout
"Amazing experience with Charlie, he is always very helpful and is very responsive to phone calls!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bernardino Jimenez

November 25, 2024

5  out of  5
rating by Bernardino Jimenez
"Stefano was very polite and helpful. She when trough all the details and help and explain to me very clear about my policy. Thanks her for me."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Thank you been with for many years. If there is anything else we can do to help, please let us know!"
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Joseph Voboril

November 20, 2024

5  out of  5
rating by Joseph Voboril
"I was paying a ridiculous amount of money a month for car insurance. I wasn’t offered any relief from my local agent. Tiffany Cherry from the Jon Fernandez Agency kept texting me, emailing me, and leaving messages on my cell phone that she could help me. I kept disregarding the messages as I have tried to get the price down numerous times. Finally, I agreed to an appointment with her. She saved me a ridiculous amount of money. Now, I am looking into other products with the agency. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Debbie Govani

November 15, 2024

5  out of  5
rating by Debbie Govani
"Charlie is always amazing! So patient, eager to help, simplifies explanations, and is genuinely concerned if questions are answered in an understandable manner. Charlie never hurries through calls as if trying to meet a quota. Charlie reminds me of the “kid next door” which equates to being down to earth and neighborly. He is wholly empathetic to my needs and concerns. I don’t talk to Charlie often but when I do, it is always such a pleasure because I feel a sense of accomplishment when I hang up. There are business calls we all dread to make but calling State Farm and speaking with Charlie is nothing short of a satisfying experience. Debbie NG"
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J

November 15, 2024

5  out of  5
rating by J
"Great staff and very helpful"
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Waqar Hussain

November 15, 2024

5  out of  5
rating by Waqar Hussain
"I have a great experience with them. Specially charlie. He is my insurance agent, he is very super nice guy. When ever I need his help he picked my phone, even though. After hours. Also. On the weekend, too. Also, Jonn Fernandes. Is the owner of the agencie. He is also. Honest and helpful. I highly recommend his agency. Nice people , waqar Hussain"
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Khenia Flores-Salgado

November 13, 2024

5  out of  5
rating by Khenia Flores-Salgado
"Super friendly and helpful, Tiffany you’re the best!"
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Guillermo Esquivel

November 12, 2024

5  out of  5
rating by Guillermo Esquivel
"Muy buen servicio y buenas atención de fatima tiffany y karen"
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Colleen Thiel

November 11, 2024

5  out of  5
rating by Colleen Thiel
"Tiffany was very helpful and patient while processing my insurance requests."
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Carme Vazquez

October 21, 2024

5  out of  5
rating by Carme Vazquez
"Aquí tengo mi seguro de auto y pago muy buen precio"
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Tuan T

September 23, 2024

5  out of  5
rating by Tuan T
"Tiffany Cherry was so helpful! She was able to answer all of my questions and helped us save money. Thank you again Tiffany!"
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Robaidah Binti Amir Hamzah

September 16, 2024

5  out of  5
rating by Robaidah Binti Amir Hamzah
"one of the best insurance policy i had received very good conversation and explanation thank you."
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Enrique Salinas

September 13, 2024

5  out of  5
rating by Enrique Salinas
"Muy amablemente gracias Ester"
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Laura Cherry

August 26, 2024

5  out of  5
rating by Laura Cherry
"Tiffany Cherry is very helpful and knowledgeable. Is very good at breaking the information down clearly."
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Adrian Villegas

August 23, 2024

5  out of  5
rating by Adrian Villegas
"John Fernandez and Staff have always served me and my family with utmost respect and professional service."
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Carlos Vargas

August 8, 2024

5  out of  5
rating by Carlos Vargas
"Great services, I set up my auto and home insurance over the phone, but I felt that I was taking to someone in person."
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Joe Diaz

July 24, 2024

5  out of  5
rating by Joe Diaz
"Tiffany Cherry was extremely polite and super helpful! Effortlessly has helped and made this this an excellent experience! Thank you again Tiffany!"
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Shelley Young

June 12, 2024

1  out of  5
rating by Shelley Young
"Getting the agents to call you back has been absolutely horrible. Emails, calls, they do not answer you back. Very disappointing from the first time signing up with them. Definitely looking for new agents. Ones that actually call their customers back."
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Devon “Tia B” Baker

April 28, 2024

5  out of  5
rating by Devon “Tia B” Baker
"Amazing insurance deals!"