Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of mosbah shammout

mosbah shammout

November 27, 2024

5  out of  5
rating by mosbah shammout
"Amazing experience with Charlie, he is always very helpful and is very responsive to phone calls!"
Profile photo of Bernardino Jimenez

Bernardino Jimenez

November 25, 2024

5  out of  5
rating by Bernardino Jimenez
"Stefano was very polite and helpful. She when trough all the details and help and explain to me very clear about my policy. Thanks her for me."
Profile photo of Diane Cichy

Diane Cichy

November 25, 2024

5  out of  5
rating by Diane Cichy
"Tiffany informed me about the policy and cost and she was very helpful. It’s because of her great attitude I decided to cover my son with you, and she put me at ease, which helped tremendously!"
Profile photo of Joseph Voboril

Joseph Voboril

November 20, 2024

5  out of  5
rating by Joseph Voboril
"I was paying a ridiculous amount of money a month for car insurance. I wasn’t offered any relief from my local agent. Tiffany Cherry from the Jon Fernandez Agency kept texting me, emailing me, and leaving messages on my cell phone that she could help me. I kept disregarding the messages as I have tried to get the price down numerous times. Finally, I agreed to an appointment with her. She saved me a ridiculous amount of money. Now, I am looking into other products with the agency. ⭐️⭐️⭐️⭐️⭐️"
Profile photo of Debbie Govani

Debbie Govani

November 15, 2024

5  out of  5
rating by Debbie Govani
"Charlie is always amazing! So patient, eager to help, simplifies explanations, and is genuinely concerned if questions are answered in an understandable manner. Charlie never hurries through calls as if trying to meet a quota. Charlie reminds me of the “kid next door” which equates to being down to earth and neighborly. He is wholly empathetic to my needs and concerns. I don’t talk to Charlie often but when I do, it is always such a pleasure because I feel a sense of accomplishment when I hang up. There are business calls we all dread to make but calling State Farm and speaking with Charlie is nothing short of a satisfying experience. Debbie NG"
Profile photo of J

J

November 15, 2024

5  out of  5
rating by J
"Great staff and very helpful"
Profile photo of Waqar Hussain

Waqar Hussain

November 15, 2024

5  out of  5
rating by Waqar Hussain
"I have a great experience with them. Specially charlie. He is my insurance agent, he is very super nice guy. When ever I need his help he picked my phone, even though. After hours. Also. On the weekend, too. Also, Jonn Fernandes. Is the owner of the agencie. He is also. Honest and helpful. I highly recommend his agency. Nice people , waqar Hussain"
Profile photo of Khenia Flores-Salgado

Khenia Flores-Salgado

November 13, 2024

5  out of  5
rating by Khenia Flores-Salgado
"Super friendly and helpful, Tiffany you’re the best!"
Profile photo of Guillermo Esquivel

Guillermo Esquivel

November 12, 2024

5  out of  5
rating by Guillermo Esquivel
"Muy buen servicio y buenas atención de fatima tiffany y karen"
Profile photo of Colleen Thiel

Colleen Thiel

November 11, 2024

5  out of  5
rating by Colleen Thiel
"Tiffany was very helpful and patient while processing my insurance requests."
Profile photo of Carme Vazquez

Carme Vazquez

October 21, 2024

5  out of  5
rating by Carme Vazquez
"Aquí tengo mi seguro de auto y pago muy buen precio"
Profile photo of Tuan T

Tuan T

September 23, 2024

5  out of  5
rating by Tuan T
"Tiffany Cherry was so helpful! She was able to answer all of my questions and helped us save money. Thank you again Tiffany!"
Profile photo of Robaidah Binti Amir Hamzah

Robaidah Binti Amir Hamzah

September 16, 2024

5  out of  5
rating by Robaidah Binti Amir Hamzah
"one of the best insurance policy i had received very good conversation and explanation thank you."
Profile photo of Enrique Salinas

Enrique Salinas

September 13, 2024

5  out of  5
rating by Enrique Salinas
"Muy amablemente gracias Ester"
Profile photo of Laura Cherry

Laura Cherry

August 26, 2024

5  out of  5
rating by Laura Cherry
"Tiffany Cherry is very helpful and knowledgeable. Is very good at breaking the information down clearly."
Profile photo of Adrian Villegas

Adrian Villegas

August 23, 2024

5  out of  5
rating by Adrian Villegas
"John Fernandez and Staff have always served me and my family with utmost respect and professional service."
Profile photo of Carlos Vargas

Carlos Vargas

August 8, 2024

5  out of  5
rating by Carlos Vargas
"Great services, I set up my auto and home insurance over the phone, but I felt that I was taking to someone in person."
Profile photo of Joe Diaz

Joe Diaz

July 24, 2024

5  out of  5
rating by Joe Diaz
"Tiffany Cherry was extremely polite and super helpful! Effortlessly has helped and made this this an excellent experience! Thank you again Tiffany!"
Profile photo of Shelley Young

Shelley Young

June 12, 2024

1  out of  5
rating by Shelley Young
"Getting the agents to call you back has been absolutely horrible. Emails, calls, they do not answer you back. Very disappointing from the first time signing up with them. Definitely looking for new agents. Ones that actually call their customers back."
Profile photo of Devon “Tia B” Baker

Devon “Tia B” Baker

April 28, 2024

5  out of  5
rating by Devon “Tia B” Baker
"Amazing insurance deals!"
Profile photo of Love OneAnother Always

Love OneAnother Always

April 24, 2024

5  out of  5
rating by Love OneAnother Always
"Tiffany Cherry at this location offers the best customer service and works very hard to get the answers to your questions in a fast manor. Tiffany's personality is what I fell in love with from the first meeting. She is warm polite patient because I did asked a lot of questions because I was interested in many products they offer, so i did appreciate her kindness towards me. Oh not to forget Tiffany Cherry did save me some money on my many policies we discussed and I will be recommending her to my neighbors and friends. She is worth the drive no matter where you are located."
Profile photo of Ken Conner

Ken Conner

April 22, 2024

5  out of  5
rating by Ken Conner
"Tiffany did a superb job helping me with my insurance needs! Everything was transferred seamlessly and quickly. I would highly recommend working with her!"
Profile photo of Colene Zibolski

Colene Zibolski

April 16, 2024

5  out of  5
rating by Colene Zibolski
"Tiffany, helped me with my car insurance set up. She, was polite, patient, kind. When, I call to pay my car insurance monthly. I always enjoy talking to Tiffany."
Profile photo of Zahrah D

Zahrah D

December 22, 2023

3  out of  5
rating by Zahrah D
"Good customer service bad technology they really need to get up to date with there systems everything is slow. I only came for price but may leave for the convenience"
Profile photo of Eli Lee

Eli Lee

December 22, 2023

4  out of  5
rating by Eli Lee
"I only have good things to say about this agent because I've been having them for a long time and sometimes I have a lot of questions and he is patient he gets things out to you he answers your questions he make sure you get the answers you need if you need car insurance if you need life insurance if you need house insurance I just recommend you give them a call I haven't seen any other agent as good or listens and is always there to help you if you need it a lot of agents mislead you to what you have but he actually sits down and talks with you I don't know I don't know if he has handicap parking but next time I'll try to ask him he does have a lot where you can park ample parking it's in a nice area if you thinking of trading agents give him a try you can even tell him I sent you I don't get a commission for sending you I just like when somebody is good that other people are able to see how good an agent can really be"